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April 20th, 2009

Can Search Engines Define the News?

Anyone who has been following our Search Engine Optimisation guide (SEO) will know that one of the most important things to decide before you start building a website is which keywords you’re going to focus on. Choosing keywords that are both relevant to your website, and that are also being used frequently on search engines, will decide how much potential traffic those search engines are going to send to your website.

So if choosing certain keywords plays a roll in how much traffic your website gets, do some website builders and publishers only choose those keywords that can in fact bring lots of traffic? Undoubtedly so, and there’s nothing wrong with that, as long as the keywords are highly relevant to what the web page is all about. But what if you’re a news organisation? Do you choose stories – and keywords – to write about simply because they will get visitors onto your site, rather than them being genuinely in the news?

This was the charge levied at thetelegraph.co.uk in a recent article in satirical news magazine Private eye. It was claimed that stories on the telegraph website were being chosen simply for keyword popularity, in order to drive more traffic onto the website. Moreover, the article suggested that reporters were required to stuff as many keywords as possible into the opening paragraph, to improve the chances of that article ranking more highly, and therefore getting more traffic. The text from Private Eye reads: “Telegraph news hacks are sent a memo three or four times a day listing the top subjects being searched in the last few hours on Google. They are then expected to write stories accordingly and/or get as many of those keywords as possible into the first part of their story”.

We recently discussed how theguardian.co.uk tried keyword stuffing – with a particularly ‘fruity’ theme – to whether it is possible to trick Google into boosting some football pages onto the first page for less seemly search terms. And it worked. But surely a large and respected news organisation such as the telegraph must report the actual news, as objectively as possible, rather than allow user searches to define what makes it into the news, mustn’t they?

Shane Richmond, the communities editor attempted to dismiss the story by responding: “Normally I’d chuckle and move on, but the Private Eye item seems to have caused a little confusion, which I want to dispel”.

The Telegraph, apparently, does push their reporters towards using certain keywords, but this is to help readers to find stories, rather than the other way around, whereby stories are written so that they fall into the path of the searching public.

“So yes, of course, that’s what we do and our staff are regularly updated on the performance of our stories in search engines and told when a vital key word is missing”, continued Richmond.

But he also strongly contested that specific keywords were compulsory, and nor were keywords playing a role in what made it into the news.

It all sounds like quite a fine line, and illustrates how ‘the news’ is a two way dialogue between broadcasters and consumers. Anyone relaying the news must always shape their stories to their audience. That, for example, is why a huge event in a distant land appears as the fourth item on the news whilst a UK celebrity choosing to adopt a baby can make it into top spot. There is most clearly describes the symbiotic relationship between reader and writer, between news giver and news receiver.

Of course bloggers have always known that if they have any hope of attracting new readers from the search engines then they have to lay down stories that have a chance of appearing highly on some high traffic keywords.

So, news receiver, lets swap roles. What do you think? Your feedback is always appreciated – show me how symbiotic we are by leaving a comment below!

  • http://www.portbannatynemarina.co.uk Alison Cross

    Ken – So, The Telegraph stuffed loads of popular words into its keywords……but didn’t actually offer ‘Bonkers Britney’ or ‘Russell Brand Sex Scandal’ stories, per se (maybe just the old archived ones)? They did it just to attract the people who WERE looking for the ‘BB’ or ‘RBSS’ stories to their site?

    If that’s correct, what’s the point? Sure, you’ll get a lot of extra traffic, but traffic that isn’t actually interested in your product. So (thinking aloud on the keyboard here) as long as you get good traffic to your site, it doesn’t matter whether they bounce straight back off again, as far as Google is concerned, it just pushes you up the rankings a bit further?

    Maybe I need to rethink my keywords – marina, bute, Russell Brand, yachts, Madonna, rothesay, Angelina Jolie …….

    It’s a bit depressing thinking that our newspapers are dumbing down by appealing to the lowest common denominator – ie sleaze. Will it mean less important news oozing across the first five pages and the real stuff (yer 5 horsemen of the apocalypse stuff) relegated to a couple of columns just before the footie results?!

    Sex sells, always has done. But one didn’t normally find lofty broadsheets like the Telegraph or the Times exploiting it…..mind you, The Times has gone all redtop-sized now ;-)

    AX

  • admin

    Hi Alison,

    I think they chose keywords that were relevant to the stories, rather than putting irrelevant keywords in there. But they let what was popular in terms of search define what they were writing about. That’s just my interpretation though…

    Its not just papers that are going / have gone this way. Madonna adopting a baby was item #1 on the News at 10 a few weeks ago, ahead of several more significant international political events.

    But maybe this is partly the Internet’s fault? Newspapers are struggling to survive on falling circulations and free online content supported by ads. Maybe they have to get the visitors in enough volume so they can raise enough cash through advertising?

    Maybe what will happen is that the press will split into two divisions. The first will have high quality, independent editorial that you’ll have to pay a subscription to read / see. The second will be free, populist and celebrity based, supported by advertising.

    What do you think?

    Ken

  • http://www.portbannatynemarina.co.uk Alison Cross

    Many newspapers do have some kind of shop facility now where you can buy recommended books, plants or some ‘featured’ kitchen items, so at least they ARE exploring other options.

    Whether the advertising follows the celebstuff, I’m not sure. If you are looking for high calibre target audience purchases (conservatories, jewellery, holidays to the Seychelles etc) then I suspect that there are already sufficiently well targetted specialist magazines to tempt your advertising budget – that must have been impacting on the newspapers long before the advent of ‘free’ news from the internet.

    Another answer is to give the reader more than just news – fantastic features sell newspapers too ;-)

    I believe that’s true of the internet too (and every other area of life!) – one should give added value where possible – go that extra mile, it’s what makes the difference between good service and great service :-)

    AX

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