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Website Builder Blog

News, Tips & Advice from the Webeden Team

February 2, 2009

Website Builder tutorials - pointing your domain name

In the last tutorial we looked at how to buy a domain name using webeden.co.uk. You’ve probably bought a domain name so it can replace the yourname.webeden.co.uk website address that we gave you. This tutorial - pointing your domain name - will show you how to do just that.

Its as easy as that! How did you get on?

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Filed under: Video Tutorials, Website Builder Tips — Tags: , — Ken @ 9:13 am

36 Comments »

  1. Is there a way of doing this without transfering our domain records to you?

    Comment by Ian — May 13, 2009 @ 3:37 pm

  2. Hi Ian,

    Yes, all you need to do is log into the control panel of where your domain name is registered, and change the www ‘a’ record to 146.101.249.107

    Then log into your WebEden site and add your domain name as a site address, under the ‘admin tools’.

    Let me know if you have any problems!

    Ken

    Comment by admin — May 13, 2009 @ 3:42 pm

  3. Hi ive bought a domain name and did everything the video told me to do however when i go onto my website to change the info there it tells me that i have the wrong IP address?? Please help :0)

    Comment by Clare — June 10, 2009 @ 1:07 pm

  4. Hi Clare,

    I am sorry you are having trouble with your domain name.

    I have just looked into it and see that the site http://www.aquatechpipelines.com/
    is live and working.

    If you wish to make changes to the site you will need to go to http://www.webeden.co.uk and sign in to your account and click on
    “Edit Site”.

    If you need anymore please leave another post and i shall email you directly.

    Ray

    Comment by admin — June 10, 2009 @ 2:58 pm

  5. Hi I seem to be having a problem with the following demain name. When ever i go to it from my computer it will direct me to go daddy’s web page. The other problem that i have is i cant seem to edit the title text (where it says insert text here)

    Thanks

    Comment by Sam — June 16, 2009 @ 2:06 pm

  6. Hi Sam,

    Are you talking about ourvantour.com?

    Did you register it with goDaddy? Fo you want to point it to your webeden.co.uk website? If so, you need to log in to your GoDaddy control panel and point the domain to the IP address 146.101.249.107.

    Then you need to log into your Webeden control panel, go to the admin menu and then choose ’site address’, and you type in your domain name http://www.ourvantour.com.

    Good luck, please let me know if you have problems.

    Ken

    Comment by admin — June 17, 2009 @ 11:57 am

  7. Hi guys. I have changed the settings on my BT domain page however it just redirects me to the webeden home page.I have tried changing the domain name in my webeden control panel but it does not seem to accept it. Help please.

    Steve

    Comment by Steve — June 26, 2009 @ 9:09 am

  8. Hi Steve,

    I think its going to be easier if we sort it out over the phone, as there might be a couple of things we need to check – if we have the conversation on the blog it could take days!

    Please can you call us on 0845 026 1045 and ask for ‘Ray’?

    Ken

    Comment by admin — June 26, 2009 @ 9:45 am

  9. Good morning!

    I built our new website on here last Tuesday (very impressed by the website tools) and followed all of the instructions provided to point my domain name to the new site. On Saturday the website started to point to the webeden site and then reverted back to the old website host. It then changed again yesterday evening and Ive checked again this morning and again its reverted back to the old web host.

    Do you know whats going on here? It says everywhere that it takes 72 hours but its been a lot longer than this now and the transfer domain option status is still pending. Am I doing something wrong?? Getting a bit desperate as announced our new website launch and now we have no website at all that people can access!!

    Thanks in advance for your help
    NIcky

    Comment by Nicky — June 28, 2009 @ 12:03 pm

  10. Hi Nicky,

    Before we get into the nitty gritty of pointing a domain name / transfering a domain name, is this problem now sorted? I just checked iceparties.co.uk and it all appears to be OK?

    When you were looking at the website, were you looking at it from different computers, or the same one each time? If it was different ones, it may be that that actual PC had stored an old version of the site. This is something that PCs do to save time - its called ‘caching’.

    If you want the latest and most up to date version of your website, then you need press F5 when you are looking at your website.

    Please let me know if everything is now OK!

    Ken

    Comment by admin — June 29, 2009 @ 2:01 pm

  11. Hi Ken,

    Thanks for getting back to me - the problem does seem to have rectified itself now, although the status on the manage domain names still says pending.. Hopefully this will change soon.

    Thanks for your help
    Nicky

    Comment by Nicky — June 29, 2009 @ 3:33 pm

  12. Good Morning,

    i recently changed my website and updated it and wanted to use the same domain i was previously using. i pointed the domain 3 days ago and still as yet there is no change. any help would be good?

    Comment by Tom — July 2, 2009 @ 8:37 am

  13. Hi Tom,

    Were you pointing your domain to an old WebEden website, and now you want to point it to a new WebEden website?

    If so, have you deleted the domain from the ’site address’ in the admin menu for your old WebEden website? If not, can you do this? The problem might be that you’re asking the domain to point at two different websites.

    If this isn’t the case, please let me know.

    Ken

    Comment by admin — July 2, 2009 @ 9:23 am

  14. Hi,

    I would like to point my website registered with you to another hosting provider. I’ve got details of new ns1 and ns2 servers, but I don’t see option to edit them in my account. How do I do that?

    Comment by Michal Wojciechowski — July 2, 2009 @ 7:08 pm

  15. Hi Michal,

    We can change the ns1 and ns2 for you. Can you send a mail to ken@webeden.net and we’ll get it sorted.

    Ken

    Comment by admin — July 3, 2009 @ 2:11 pm

  16. Hello there,

    I bought my domain name at 123reg, and changed the ‘a’ record today (at: control panel - modify domain - manage DNS - and substituted the www ‘a’ name). On my webeden site, the message still says ‘wrong IP address’, and 123reg says ‘domain not on our nameservers’ - is this all correct? Do I just sit tight now, or have I something else to do?

    Cheers

    Comment by Belinda — August 2, 2009 @ 11:26 pm

  17. Hi Belinda,

    Have you also logged into your WebEden site and added your domain name as a site address, under the ‘admin tools’?

    Ken

    Comment by admin — August 3, 2009 @ 2:06 pm

  18. I have owned a domain with GoDaddy for a long time and now want to have it be my permanent URL to my new Webeden created site.

    How do I do this???

    I enter this 146.101.249.107 and it is invalid for the nameserver and forwarding. What do I do?

    Cheers

    Comment by ST — August 12, 2009 @ 7:45 pm

  19. Hi ST,

    In your GoDaddy control panel you need to change the WWW a record to146.101.249.107

    Then log into your WebEden site and added your domain name as a site address, under the ‘admin tools’.

    Please let me know if you any any probs.

    Ken

    Comment by admin — August 13, 2009 @ 9:44 am

  20. Dear All

    My purchased domain (from Webeden) of http://www.jpjcomputers.co.uk ON 13/8/09 and it had a “pending status” for approx 72hrs, which has now changed to “setup instructions” with a warning triangle, stating that my new domains DNS “A” record has to be set to 146.101.249.107

    When will Webeden point my purchased domains “A” record to 146.101.249.107 ????

    Note: My ISP is “Virgin Media”.

    I am currently using the free webeden address of
    http://www.jpjcomputers.webeden.co.uk

    Q: Do I get “5″ free e-mails (since I’ve purchased the domain http://www.jpjcomputers.co.uk ) with the with the suffix

    @jpjcomputers.co.uk ???

    e.g. support@jpjcomputers.co.uk

    Q: I’ve also noticed that webeden also refer to my purchased domain of…

    http://www.jpjcomputers.co.uk
    as
    jpjcomputers.co.uk

    and both are shown as my site addresses. Are these both the same??

    Q: Do I select (”add”) both of these domain names once webeden has sorted out my “A” record to point to 146.101.249.107 ???

    Best regards
    John

    Comment by John — August 16, 2009 @ 12:44 pm

  21. Hi John,

    Q1: I just checked your domain jpjcomputers.co.uk and it looks like it is already pointing towards your free webeden website jpjcomputers.webeden.co.uk.

    Q2: Yes, you get 5 free email addresses with your domain. So you can send and receive email with 5 different names @jpjcomputers.co.uk

    Q3. Yes, its the same with and without the http://www.

    Q4: I don’t think you need to select these as they are both already pointing to your jpjcomputers.webeden.co.uk website.

    Please let me know if you have any other questions.

    Ken

    Comment by admin — August 17, 2009 @ 12:54 pm

  22. Hi Ken,

    I bought my domain names (mydomain.com, mydomain.co.uk and my-domain.co.uk) at 123reg. I added WWW ‘A’ record at control panel - modify domain - manage DNS for each domain (Should I add @ ‘A’ record?) and I added my domain names as a site address into my WebEden site.
    Also I set up one website address (www.mydomain.com) as a single reference point. (under Admin tools into WebEden site).

    Q. Why when I type in mydomain.com or other my domain names it goes to 123-reg.co.uk?

    p.s. its been longer than 72 hours now

    Comment by Natalya — August 27, 2009 @ 12:59 pm

  23. Hi Natalya,

    It sounds like you’ve done it all right: Can I just check that these are the changes you made?

    1. Change your DNS ‘A’ record for your domain to 146.101.249.107
    2. Add your domain name as a site address here:
    Admin -> Site address -> add your website address.

    Is that right?

    Have you done this for multiple domains or just 1?

    Ken

    Comment by admin — August 28, 2009 @ 8:19 am

  24. Hi Ken,

    Yes, I have done this for multiple domain, but still got problem. . .

    Comment by Natalya — August 28, 2009 @ 11:14 am

  25. Hi Ken again

    I think I resolved this problem. Here massage from 123-reg support:

    “I can confirm the reason why your website is not being displayed is because you have added 2 www and 2 @ records forwarding to 2 different IP addresses.
    Please ensure you delete one of these www and @ records in order for you site to be displayed.”

    Simple :)

    Thank you anyway!

    Comment by Natalya — August 28, 2009 @ 11:35 am

  26. Hi Ken,
    me again.
    I have followed your instructions and managed to point my domain (held by another supplier) to my webeden address and it apears to work.
    I just wondered why it dosent display the “www” in the address bar ? it there any way I can get it to show the www?
    thanks
    Jayne.

    Comment by Jayne — September 9, 2009 @ 9:58 pm

  27. Hi Jayne,

    When you add your domain name under ’site addresses’ in the webeden control panel, you need to add it both with the ‘www’ and without the ‘www’. That should sort it so you have the option of either.

    Thanks,
    Ken

    Comment by admin — September 10, 2009 @ 9:47 am

  28. Hi Ken,

    I transferred a domain name from another provider (uk cheepest) on 17th September. I have been away but have just checked and the status of this domain is still showing pending. is there a problem with this or should it have transfered by now?
    thanks
    Jayne

    Comment by Jayne — September 28, 2009 @ 4:10 pm

  29. Hi Jayne,

    Can you let me know what the domain name is? If you’d prefer to keep it private please email to ken@webeden.net.

    Thanks,
    Ken

    Comment by admin — September 28, 2009 @ 4:33 pm

  30. Hi Ken,

    the domain name is housemedics.co.uk.
    thanks
    Jayne

    Comment by Jayne — September 29, 2009 @ 9:16 am

  31. Hi I recently purchased a domain name via yourselves and have also created two websites on my account, When i view my websites in my account mode the domian name point to the right website. However when I type in the domain name (ipmdesigns.co.uk) is takes me to the other website I have set up.

    Can you please advise ???

    many thanks

    Comment by Ian Marshall — September 29, 2009 @ 6:43 pm

  32. Hi Ian,

    I can see that http://www.ipmdesigns.co.uk/ points to one website and that ipmdesigns.co.uk/ (without the www) points to the other.

    Add your domain name as a site address here:
    Admin -> Site address -> add your website address.

    add it for the site address that’s right, both with the www and without.

    That should sort it!

    Ken

    Comment by admin — September 30, 2009 @ 10:05 am

  33. Hi Jayne,

    The reason that the domain hasn’t transferred is that the IPSTAG has not been changed to GANDI.

    The IPSTAG needs to be changed at the previous registrar to GANDI.

    Please let me know if you have any other problems.

    Ken

    Comment by admin — September 30, 2009 @ 11:43 am

  34. Hi Ken

    My main address is as above, but I also have frenchcountryantiques.co.uk and antiquepaintedfurniture.co.uk both of which I have mirrored to the deja site. They have all been set up with google webtools and been verified but when searching google neither of them appear. On my old site I had 4 gathering names all of which routed to dejavulostwithiel.co.uk and all could be found in google, normally on the first page when typing in antique painted or french furniture. What do I need to do, I at a loss.
    Thanks

    Adrian

    Comment by Adrian — November 16, 2009 @ 3:36 pm

  35. Hi Adrian,

    This is an interesting problem.

    First of all, Google has definately indexed both renchcountryantiques.co.uk and antiquepaintedfurniture.co.uk becauseif you search for those domains they appear in search engines results page.

    However, I think that the problem here is that the content of all 3 websites are almost identical. Google will therefore consider 1 of the websites as the main version, and ignore or even exclude the other two.

    If the unique elements of a website is an exact copy of another website, that websites’ value will often be deeply discounted or even removed from the Google listings.

    The reason that Google ignore duplicate content is because if they didn’t then its possible to conceive that a single company could provide all the results for a specific search query, and that wouldn’t give the user much choice about who to deal with.

    Here’s what Google say about it: http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=66359

    To get over this, I’d recommend having unique content for each website, and to focus on different areas.

    Hope that helps, please let me know how you get on.

    Ken

    Comment by admin — November 16, 2009 @ 4:37 pm

  36. Adrian - Would it help, if the sites are almost identical, is stress the ‘antique’ keywords for one site and ‘paint’ keywords for the other?

    Ali x

    Comment by Alison Cross — November 16, 2009 @ 5:10 pm

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The website builder blog from webeden.co.uk contains news, tips and information for any person who wants to build a website using the online sitebuilder tool webeden.co.uk. The blog will include the latest website design tips for the sitemaker system, it will also let users know about product updates and new features on the build your own website mechanism. The create your own website blog will have interesting news from relevant internet stories too. And finally we’ll be including video tutorials on how to make your own website using webeden.co.uk.