Mobile version of site
  • JamieC46 June 2012
    Hello,

    I am very pleased that webeden now allows us to edit (arrange content etc) on the mobile version of our websites, however, no matter what I do the content always appears as it did originally. The mobile preview updates fine but in real life nothing has changed.

    Is anyone else experiencing these problems?

    Is there something I can do to get this to work?

    If it is an issue with Webeden, can anyone tell me when this will be fixed and begin working?

    Many thanks,

    Jamie

  • KevedenKeveden July 2012
    Hi,

    I haven't had this issue. Maybe it is a caching issue?
    Webeden Design Services
  • JamieC46 July 2012
    Hi Keveden, thanks for replying.

    Not sure what that means to be perfectly honest. Is there anything I can do to find out and then to potentially fix the problem?

    All I know is that is looks fine (how I want it) in the preview, but no matter mobile device I go onto everything is displayed as if no edits have been made
  • KevedenKeveden July 2012
    You mobile device may be viewing an older version of your site. I would try and empty the cache memory on your mobile browser and give it another go. If this still doesn't work then you will need to raise a support query to the tech guys via the Webeden websites support page.
    Webeden Design Services
  • JamieC46 September 2012
    Emailed the support team but it seems that there is nothing they can do. It's a problem that affects everyone so going to have to wait until the bug is fixed for an unspecified amount of time.

    If this affects everyone I am surprised that nobody has already posted on the forum about this. Does anyone else have the same problem?
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